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Job

Digital Project Manager

Job Title: Digital Project Manager
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Industry:
Salary: Negotiable
Reference: BBBH9867_1646802036
Contact Name: Nicole Goumal
Contact Email: nicoleg@tshr.com.au
Job Published: March 09, 2022 16:00

Job Description

eCommerce Project Manager

Our Client is a well-known retail business known for their trend-led product. They are looking to expand their digital team with a new eCommerce Project Manager role. This role will closely with internal business units & external partners to design, develop and implement digital projects. The objective would be to achieve customer satisfaction & project profitability

This role will focus on enterprise solutions built around Magento's eCommerce platform where you will be delivering various medium to large scale projects from start to end.

With responsibility for improving existing eCommerce stack, introducing key agency engagements as well as implementing best practice eCommerce processes. This role will require a firm understanding of various digital marketing channels and be excited about the latest eCommerce and tech trends.

Responsibilities include:

  • Provide end to end website project management
  • Manage and deliver digital projects to agreed scope, timings, budget, and quality
  • Prepare project budgets and timelines and track accordingly
  • Define, source and manage resources needed for digital projects
  • Collaborate with the Technical team to drive key business initiatives.
  • Consult with internal Marketing and eCommerce team members on digital strategy, concerns, changes and improvements for websites.
  • Deliver projects impacting multiple businesses units ensuring an effective and efficient ROI
  • Consistently liaise with website developers
  • Recommend best practice update to eCommerce stack with an emphasis on compliance and security.
  • Manage external stakeholder relationships and hold people accountable
  • Ensure delivery of all projects within the allocated budget and timeline.
  • Delivery of projects impacting multiple businesses units ensuring an effective and efficient ROI
  • Monitor and report on Google Analytics metrics to provide insights to internal stakeholders.

This position requires an applicant with need skills in:

  • Strong background in digital project management or a Digital Producer (3+ years) '
  • Minimum of a bachelor's degree in Information technology, Computer Science, Engineering or a similar course;
  • Exposure to project management tools such as JIRA, Trello, and Confluence.
  • Must have solid eCommerce experience, including excellent understanding of the omnichannel strategy.
  • Familiarity with Comestri or other Product Information Management (PIM) or middleware solutions.
  • Magento-specific eCommerce experience would be highly regarded.
  • Strong project management methodology/framework experience;
  • Experience working with external web-development agencies, understanding Agile practices, sprint cycles, workflows, and releases.
  • Excellent understanding of User Experience (UX) Design and Customer Experience (CX) to improve the customer journey and maximize ROI through iterative CRO improvements.
  • Keen understanding of web technologies to drive projects forward. Familiarity with HTML, CSS & JS, SQL, Data Layers, Tagging is beneficial
  • Ideally, have exposure to Google Analytics & Tag Manager, Adobe Suite, AdWords.

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