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Job

Receptionist

Job Title: Receptionist
Contract Type: Permanent
Location: Sydney, New South Wales
Industry:
Salary: Up to AU$55000 per annum
Reference: BBBH8830_1555544345
Contact Name: Hannah Brown
Contact Email: hannahb@tshr.com.au
Job Published: April 18, 2019 09:40

Job Description

Our client is recruiting for a Receptionist for their Sydney CBD & Chatswood Cosmetic Clinic!

A leading provider of non-invasive medical aesthetic treatments, our client has been an industry leader for over 15 years. Through their ongoing focus on research and development, and practising the most advanced technology available, they are in consistent growth; currently delivering over 400 various Cosmedical services across three locations in Sydney. As a professional Doctor led and family run business, this role will be a lovely environment with a supportive management team and collaborative culture to work in. This is a genuinely exciting opportunity for an experienced Receptionist to join the 'family' and provide outstanding customer service for their clients!

Key Responsibilities

  • Customer Service and Retail sales
  • Following organisational policies, procedures and achieving KPI's
  • Assisting customers and consistently delivering exceptional customer service
  • Sole responsibility for the daily opening and closing of the clinic
  • Liaising with customers by phone/email and handling customer enquiries
  • Managing practitioner diaries and overseeing client flow to minimise wait times
  • Ensuring clinic standards are maintained to the highest possible level
  • Management of check-in and check-out processes for clients
  • CRM management (training provided)
  • Taking client payments, reconciliation and banking
  • Maintaining client records and coordinating Clinicians to ensure file notes are complete and accurate

Experience Required

  • Cert III in Business (preferable but not essential)
  • 3+ years reception experience in a busy environment
  • Professionally presented at all times
  • Exceptional customer service skills and confidence to sell the clinic services & products
  • Highly organised with excellent time management skills & attention to detail
  • High level of computer literacy with CRM experience
  • Outstanding interpersonal skills with an outgoing but warm nature
  • Flexible & adaptable to change
  • Self motivated with the maturity to work autonomously
  • Adapt at managing multiple tasks with strict deadlines
  • Passionate about the beauty & health-care industries

Roster: Tuesday to Friday 8.30am to 7pm & Saturday 9am to 3pm

How to Apply

If you are interested in this opportunity, please apply using the appropriate link or email Hannah Brown at TSHR on hannahb@tshr.com.au for a confidential conversation.

We thank all applicants in advance for their application as only shortlisted candidates will be contacted.

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