Trainer - Brand Education & Learning (Beauty Industry)

Location: Sydney CBD (Hybrid - 3 days office / 2 days WFH)

Employment Type: Full Time

About the Role

We are seeking a passionate and forward-thinking Trainer - Brand Education & Learning to join a dynamic marketing and retail education team within the prestige beauty industry.

This is a newly evolved role that moves away from traditional field-based training and instead focuses on building, developing and delivering scalable training content, digital learning programs, and brand education strategies across multiple retail channels.

You will play a key role in shaping how education is delivered across the business - working closely with marketing, retail partners, and internal stakeholders to bring brand stories and product launches to life through engaging, high-impact learning experiences.

This is an exciting opportunity for someone who is passionate about education, content creation, and the future of learning in the beauty industry.

Key Responsibilities

Training Strategy & Content Development

• Design and develop engaging training materials, toolkits, and presentations for retail and brand education
• Translate new product launches and brand campaigns into impactful learning content
• Build structured onboarding and induction programs for retail teams and brand partners

Digital Learning & Platform Management

• Manage and upload content to the company's Learning Management System (LMS) / digital training platform
• Maintain and update training modules, ensuring content remains relevant and engaging
• Track engagement and training effectiveness through reporting and analytics

Brand Education & Campaign Support

• Partner with marketing and studio teams on new product development (NPD) launches
• Support creation of training videos, launch materials, and educational content
• Ensure consistent brand messaging across all training touchpoints

Stakeholder Collaboration

• Work closely with retail, marketing, and account management teams to align training with commercial objectives
• Gather feedback and insights from field and retail teams to continuously improve training content
• Support national and regional training initiatives as required

Regional Support (Occasional Travel)

• Provide occasional interstate support for key launches or training initiatives (a few times per quarter)
• Deliver ad-hoc training sessions when required

About You

You are a passionate educator and content creator who thrives in a fast-paced, creative environment. You enjoy turning complex product and brand information into engaging, easy-to-understand learning experiences.

You will bring:

• Experience in training, education, retail learning or brand education (beauty, skincare or luxury retail preferred)
• Strong content creation skills (PowerPoint, Canva or similar tools)
• Experience working with or exposure to LMS platforms (desirable)
• Excellent presentation and communication skills
• A creative, forward-thinking mindset with a passion for innovation in learning
• Strong stakeholder management skills across retail and head office teams
• Experience in prestige beauty, skincare or cosmetics highly regarded

What's on Offer

• Hybrid working model (Sydney CBD + WFH flexibility)
• Competitive salary package + bonus
• Product allowance
• Ongoing training and development opportunities
• Exposure to leading prestige beauty brands and campaigns
• Collaborative, people-first culture focused on innovation and learning

The Opportunity

This is a rare opportunity to step into a modernised training role that blends education, content creation, and brand storytelling, with significantly less time in-store and a much stronger focus on strategy, digital learning and campaign execution.

If you're passionate about education and want to help shape how learning is delivered across a fast-evolving beauty business, we'd love to hear from you.



Email: leannec@tshr.com.au