Boutique Manager - Australian Designer Brand - Sydney North Shore

THE COMPANY
This established Australian Designer Brand operates a network of beautifully designed boutiques across multiple locations. Known for quality craftsmanship, refined collections and a strong connection with its customer base, the company offers a supportive, values-led workplace where leaders are trusted to run their boutiques with autonomy and pride. Teams are close-knit, collaborative and passionate about delivering a premium in-store experience.

THE ROLE
This role suits a confident Boutique Manager who thrives in intimate retail environments and enjoy building meaningful client relationships. You will take ownership of your boutique's performance, lead a small team and ensure every customer interaction reflects a high-touch, personalised service ethos.
Day-to-Day

• Lead, coach and develop a team
• Deliver curated VIP experiences through appointment-based service
• Build long-term client relationships and drive repeat business
• Oversee daily store operations including stock, presentation and rostering
• Manage sales performance, targets and commercial outcomes
• Create a positive, inclusive and high-performing team culture
• Act as a brand ambassador on the shop floor and within the local community
  
  EXPERIENCE REQUIRED
• Proven experience as a Boutique Manager or Senior Store Manager in premium or retail
• Strong background working with discerning or VIP clientele
• Confidence delivering personalised, appointment-led customer experiences
• A natural leadership style with the ability to motivate and retain teams
• Strong commercial awareness with hands-on operational capability
• Experience in female-focused retail environments highly regarded
  
  COMPANY PERKS
• Clothing allowance and generous staff discounts
• Supportive leadership and long-term career development opportunities
• Opportunity to shape your boutique and make a genuine impact
  
  SALARY
  $70,000 - $73,000 base salary + Super + monthly incentives and clothing allowance (dependent on experience)
  
  HOW TO APPLY
  Hit the apply button through Seek or send your resume directly to michaelal@tshr.com.au with the email title "Boutique Manager Sydney" to be considered. All applications will be treated confidentially.