We are looking for a Customer Service Superstar who can reflect our clients cultural values through phone interaction with internal and external customers. Cool modern office located in Alexandria, with a fun and vibrant company culture to match. The successful individual will provide customers with support, and manage orders and repairs in a timely manner on a daily basis. A background in Fashion retail and customer service ideal.

KEY RESPONSIBILITIES:

• Processing all orders within 24 hours
• Reply to all customer email enquiries within 24 hours
• Cover reception when receptionist in on a break
• Process repairs and parts orders
• Process online orders from websites

THE SUCCESSFUL APPLICANT WILL POSSESS:

• An energetic and enthusiastic attitude
• Time management skills
• The ability to work within a team
• Clear and professional communication skills
• Confidence in using a number of computer programmes
• Accurate data entry skills
• The ability to work unsupervised
• Inititave

To be considered for this role you must have previous customer service experience within a sales environment. You must be punctual, proactive and posess a friendly and vibrant nature.

Please note, only shortlisted applicants with relevant industry experience will be contacted in relation to their application.

To apply click APPLY NOW and attach a Word doc. Resume. Your application will be directed to Sarah Nugent - snugent@tshr.com.au

For further opportunities please see our website www.scarlettrecruitment.com.au