Merchandise Allocator - Retail/Eyewear

Division: Merchandise Planning

Section: Retail/Eyewear
Location: Alexandria

About the Role



We are seeking an experienced Allocator to join a fast-paced, dynamic merchandising team within a leading fashion accessories and eyewear business. This role plays a key part in ensuring product is allocated effectively across key retail partners, supporting the planning team to optimise sales performance and stock availability.

You will be responsible for weekly allocations, system maintenance, and reporting for major retail accounts, working closely with Planners, Customer Service, and Warehouse teams to ensure smooth and timely stock flow.

---

Key Responsibilities

Order Allocations

• Under the guidance of the Planner, create weekly store-by-SKU allocations for major retail customers.

• Work from by-store and by-brand plans to determine stock levels based on fixture fill, rate of sale, stock on hand, and promotional activity.

• Manage and update internal systems to ensure accurate store and SKU data.

• Identify and resolve any order transmission issues promptly with internal and external stakeholders.

Reporting

• Maintain and update weekly sales tracking files and performance reports to monitor sell-through by store and SKU.

• Assist Planners in using these reports to inform allocation and replenishment decisions.

Team Support

• Support the planning team with tasks such as:

  • Product and SKU registration

  • Stock transfers between warehouses

  • Monitoring inbound stock and prioritising receipts with the warehouse team

  • Tracking production and delivery timelines

Cross-Functional Communication

• Maintain regular communication with Planning, Merchandise, Warehouse, IT, and Customer Service teams.

• Ensure key stakeholders are aware of delivery schedules, allocation timelines, and any changes impacting order flow.

---

Key Requirements

• Minimum 2 years' experience in an Allocator or Merchandise Support role within retail, wholesale, or FMCG.

• Advanced Excel skills with the ability to manage large datasets and reporting tools.

• High level of accuracy, attention to detail, and strong numerical ability.

• Excellent time management and organisation skills, with the ability to meet multiple deadlines.

• Strong written and verbal communication, and a collaborative team player.

• Comfortable working autonomously and under pressure in a fast-moving environment.

---

Core Competencies

• Customer Focus: Ensuring customer needs drive allocation and stock decisions.

• Collaboration: Building positive relationships across teams and departments.

• Proactivity: Taking initiative to identify improvements and drive efficiency.

• Decision-Making: Analysing data to support commercial allocation decisions.

• Quality Orientation: Maintaining accuracy and consistency in all work.

• Communication: Clearly and confidently sharing information with internal and external partners.

• Time Management: Organising workload effectively to meet strict timelines.

---

Personal Attributes

• Detail-oriented, reliable, and proactive.

• Friendly, professional, and team-focused.

• Calm under pressure with a solutions-driven mindset.

• Passionate about fashion, product, and delivering results.

To apply email leannec@tshr.com.au