Our client is a highly successful textile business renowned for designing fashionable fabrics tailored for the Australasian markets. With a strong commitment to offering top-notch value products paired with exceptional customer service, they are now seeking a dedicated Sales Administration & Customer Service Specialist to join their team as the face of the business.

Position Overview: We are looking for a dynamic and customer-focused individual to take on the role of Sales Administrator/Customer Service Representative. This position is ideal for someone who thrives in a supportive role, and is content with maintaining a stable, consistent position without seeking upward mobility

Key Responsibilities:

• Respond to inbound customer service inquiries via phone and email promptly and professionally.
• Assist customers visiting the showroom, providing excellent service, product knowledge, and guidance.
• Process orders accurately and efficiently, ensuring timely delivery scheduling.
• Provide administrative support to sales representatives, including data entry and report generation.
• Manage inventory levels and ensure accurate records are maintained.

Requirements:

• Strong customer service orientation with excellent interpersonal skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Proficiency in MS Office suite (Word, Excel, Outlook).
• Prior experience in customer service or sales administration preferred.
• Knowledge of inventory management systems is a plus.

If you are ready to take on this exciting challenge and meet the qualifications outlined above, we would love to hear from you!

Please submit your resume to arnicak@tshr.com.au quoting reference no #10417 or call 0450 793 599 for a confidential chat