Join a leading global women's fashion brand, renowned for its innovative designs and trendsetting collections. Based in Sydney, they are committed to delivering exceptional online shopping experiences to their customers worldwide. As they continue to expand their digital presence, they are seeking a dynamic eCommerce Director to lead their online growth strategy.
The Role:
As the eCommerce Director, you will be at the helm of their digital strategy, responsible for driving online sales, optimizing the customer journey, and enhancing the brand's online presence. You will lead and collaborate with a talented in-house development team, ensuring that their digital platforms are cutting-edge and fully optimized for growth.
Key Responsibilities:
Develop and implement a comprehensive eCommerce strategy that aligns with the company's overall business objectives.
Lead the eCommerce team in managing all aspects of the online store, including merchandising, user experience.
Collaborate closely with the in-house development team to drive technical innovations and ensure seamless website functionality.
Lead efforts to improve the online customer experience, focusing on website and App usability, design, and functionality.
Work closely with the C-suite to understand creative strategy and oversee the design and execution of a seamless and engaging user journey from landing page to checkout.
Utilise customer feedback and analytics to drive continuous improvement.
Manage and forecast the eCommerce budget, ensuring profitability and efficiency.
Monitor and analyze eCommerce performance metrics, providing regular reports and insights to senior leadership.
Key Requirements:
Proven experience as an eCommerce Director or in a similar senior role within a global fashion or retail brand.
Proven track record of driving online sales growth across global markets and enhancing customer experience.
Strong analytical skills with experience in web analytics and performance metrics.
Proficiency in eCommerce platforms (e.g. Shopify), content management systems, and
web analytics tools including Google and Adobe Analytics.
Experience working closely with an in-house development team, with a solid understanding of eCommerce platforms and technologies.
Strong leadership skills with the ability to inspire and manage cross-functional teams.
Passion for fashion and a deep understanding of the women's fashion market.
If you are a visionary eCommerce leader with a passion for fashion and a proven track record in driving online growth, we would love to hear from you.
Apply Now:
Send your CV and cover letter to nicoleg@tshr.com.au and let us help you take the next step in your career!
