Chief Operating Officer
|Job Title:||Chief Operating Officer|
|Contact Name:||Garry Connell|
|Job Published:||October 28, 2020 17:18|
Based in Melbourne, this interesting client has been established over 20 years, occupies a top spot in a unique sector and due to a recent change in corporate ownership is ready to expand.
To aid their growth plans they wish to appoint a COO who will report to and work with the two non-executive directors - who are also the major shareholders.
Currently with 25 franchisees spread across most states of Australia, they require a retail executive with strong franchise knowledge and skills and a solid history of success and growth within the franchise/membership sector.
Growing the network, driving the strategic plan, end to end customer satisfaction reviews, tighten and better standardise process and procedure, design and lead the annual franchisee conference and review franchise agreements, along with overseeing a dozen head office staff are your key duties.
As stated, you'll need a solid understanding of running a franchised business network, strong financial and commercial skills, and a good knowledge of marketing within a franchised network. Tertiary qualifications in business would be a plus, but leadership and people skills are a must.
To apply, please use the appropriate link quoting reference #9453.