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Job

Fashion Sales Support

Job Title: Fashion Sales Support
Contract Type: Permanent
Location: Alexandria, New South Wales
Industry:
Salary: super and benefits
Reference: BBBH9298_1583474808
Contact Name: Sarah Nugent
Contact Email: sarahn@tshr.com.au
Job Published: March 06, 2020 17:06

Job Description

This role is responsible for supporting the Sales team in achieving sales targets, assisting with the sales administration and providing the highest level of Customer Service. As this is a small Fashion Business, this is a hands on role where at times you maybe required to assist the Marketing / Ecommerce team + anywhere else support is needed.

SALES/CUSTOMER SUPPORT

  • Answer incoming wholesale and retail customer enquiries
  • Provide support and assistance to wholesale customers, Sales team and the general public with product related enquiries, deliveries, recommended retail prices and stockists locations
  • Respond to retail and wholesale customer email enquiries regarding orders and/or faulty returned garments on a daily basis
  • Maintain sales and customer relationships via all avenues of communication with new and existing customers
  • Maintaining clear lines of communication with each Sales Manager regarding their customers; ensuring all orders are reviewed and feedback provided
  • Engage regularly with key stockists to build relationship and rapport
  • Responsible for printing and distribution of monthly Workbooks and collateral

ADMINISTRATION

  • Contact customers for scheduling appointments
  • Update the selling diary/calendar when required for appointment changes
  • Support the Sales team with the return of their sample ranges
  • Assist with the returns process for faulty garments as required

This is a high pressure / fast paced role and requires someone who has prior experience in a very similar environment. experience in a sales related head office role essential.

If you meet the above requirements and would like to be considered for this role, apply now! Your application will be forwarded to Sarah - sarahn@tshr.com.au

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