National Retail Manager
|Job Title:||National Retail Manager|
|Location:||Sydney, New South Wales|
|Contact Name:||Garry Connell|
|Job Published:||July 02, 2019 12:05|
For over 50 years this Australia wide chain of 116 stores - which combines both franchise and company owned stores - has continued to build significant brand equity and reputation by delivering high quality information, product and services to a loyal customer base. With significant ownership changes now in place, they are about to embark on the companies next chapter which will see transformation, sales growth & expansion.
Reporting to the CEO you will supported by 4 regional managers and have full autonomy for all that happens in stores and the people - both staff and customers - within. Hence, during this time of transformation you foster and promote a collaborative culture while developing future strategy, and driving continuous improvement and change. You will lead from the front and be proactive in terms of sales calendar, VM, and building the team results through a real people culture that supports strong Retail and HR practises.
Ensuring the customer experience is consistently positive and combines a combination of service and interactive conversation - which are measured by dollar returns - are a key KPI.
To be successful in this role you will be able to a demonstrate a record of achievement in a similar national role preferably in an environment of transformation or major change. You need to be a proactive leader, not a follower, results and sales target oriented and a true retailer who strives for exceeding customer service expectations and understands the levers and disciplines needed to make it happen. While all retail sector backgrounds will be considered those with consumer electronics, auto, furniture, white/bulky goods, even trade such as plumbing, painting, electrical backgrounds are preferred.
Please apply through SEEK and attach a Word resume quoting job reference #8940 and your application will be directed to Garry Connell. Please note, only successful applicants will be notified.
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