National Retail Operations Manager

Job Title: National Retail Operations Manager
Contract Type: Permanent
Location: Sydney CBD, New South Wales
Salary: Negotiable
Reference: BBBH8225_1528323314
Contact Name: Garry Connell
Contact Email:
Job Published: June 13, 2018 14:19

Job Description

Our client is celebrating 40 years of success and growth and is truly a household name. They recognise the changing landscape of Australian retail - including the emergence and further potential of digital - and to ensure they remain on the front foot have created the role of National Retail Operations Manager.

The Position will lead a team of 40 whose purpose is to support, drive change and take a macro level view to create strategy and continuous improvement across the groups 500 plus stores. Reporting to the Stores Director you will be the conduit to State Managers regarding process, procedures, communication, continuous improvement and all head office functions such as property, compliance, IT, Merchandise, Marketing, and HR to ensure profit is maximised via your support team.

This will be achieved through driving retail operational excellence across all areas including customer standards and satisfaction, KPI's and benchmarking, monitoring and maximising cost controls, compliance, risk management, and introducing greater efficiencies through systems and policy and ensuring safety and HR compliance.

You will be able to a demonstrate a record of achievement in a similar role where you were able to influence and work with State managers and stores to obtain retail operational excellence through continuous improvement in KPI's, customer standards, systems, and policies. You will be a strong communicator, have an eye for detail, be analytical, and inspirational in your approach. Your background should ideally also include time running multi-site sales in a senior role, although experience in an "interface/support role" preferably in a transformational environment in a retailer with 200 stores plus will be key. Tertiary qualifications are preferred, as is a high work ethic, the ability to solve problems and the desire to make a real difference.

To apply, please use the appropriate link quoting reference #8225.

Telephone enquiries can be made to Garry Connell on 0292321710

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