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Sales Administration & Customer Service

  • Location:

    Sydney

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Arnica Kovacs

  • Contact email:

    arnicak@tshr.com.au

  • Job ref:

    BBBH10417_1718778878

  • Published:

    27 days ago

  • Expiry date:

    2024-07-19

Our Client is a Successful textile business with a passion for designing fashionable fabrics for the Australasian markets ensuring their customers can purchase the best value products with the highest quality service. They are seeking a Sales Administration & Customer Service specialist who will be the face of the business.

Overview: We are seeking a dynamic and customer-focused individual to join a team as a Sales Administrator/Customer Service representative. This role combines crucial customer service responsibilities with administrative tasks to ensure smooth operations and exceptional service delivery.

Key Responsibilities:

  • Respond to inbound customer service inquiries via phone and email promptly and professionally.
  • Assist customers visiting the showroom, providing excellent service, product knowledge, and guidance.
  • Process orders accurately and efficiently, ensuring timely delivery scheduling.
  • Provide administrative support to sales representatives, including data entry and report generation.
  • Manage inventory levels and ensure accurate records are maintained.

Requirements:

  • Strong customer service orientation with excellent interpersonal skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
  • Proficiency in MS Office suite (Word, Excel, Outlook).
  • Prior experience in customer service or sales administration preferred.
  • Knowledge of inventory management systems is a plus.

If you are ready to take on this exciting challenge and meet the qualifications outlined above, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for the Sales Administration & Customer Service role to arnicak@tshr.com.au