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Job

Team Manager

Job Title: Team Manager
Contract Type: Permanent
Location: Melbourne CBD, Victoria
Industry:
Salary: Negotiable
Reference: BBBH9938_1651450875
Contact Name: Cindy Chen
Contact Email: cindyc@tshr.com.au
Job Published: May 02, 2022 10:21

Job Description

Team Manager

About the Client

Our client is a renowned global brand focusing on luxury fashion and accessories. As seen on global stars, this brand's signature look embodies creativity, tradition, and beauty. They are currently seeking an experienced Team Manager to join their concession store located in Melbourne CBD.

The client is looking for a strong customer-centric manager to join their luxury stores, guiding the team to ensure all clients have an outstanding in-store experience. You will be reporting into the National Manager and HR to assist in monthly reports.

Career Overview

The ideal candidate is passionate about luxury fashion, with vast knowledge in this area to help leverage the brand perspective. You will be responsible for ensuring the store is up to standards and overlook store staff to guide and assist in creating the luxury experience to clients. If you are looking to start your career within a luxury industry, this will be the perfect position for you.

Key Responsibilities:

  • Achieve store targets through exceptional customer service and maximising KPIs
  • Coach and mentor the team, ensuring that proper training is provided
  • Report store targets and achievements and audit of stock
  • Ensure proper visual merchandising is maintained in store and is up to date with the latest items
  • Create a positive team environment and encourage collaboration amongst staff for the perfect in-store experience

The Ideal Candidate:

  • Experience in a managerial role within the fashion retail industry
  • Proven ability to train and guide staff to meet store KPIs and ensure exceptional customer service
  • Strong leadership skills with ambition to drive and achieve expectations of the business
  • Fluency in a second language is a plus, but not essential

Please note, only those applicants with relevant industry experience will be contacted in relation to their application.

To apply, click APPLY NOW and attach a Word resume and your application will be directed to Cindy at cindyc@tshr.com.au

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