We're representing a leading retail business with a loyal customer base and a strong executive team. The business is dedicated to innovation, operational efficiency, and offering a broad array of impactful products. This is a longstanding Australian business with a uniquely high-energy and close-knit culture, where teamwork is king.
THE ROLE
As Head of Technology, you'll take end-to-end ownership of the organisation's technology strategy and execution. This includes keeping critical platforms running smoothly, driving efficiency and automation projects, managing risk mitigation, and leading a capable technology team across infrastructure, ERP, and web development. You'll also play a key role in consolidating technical capabilities and strengthening the IT operating model.
DAY-TO-DAY RESPONSIBILITIES
Oversee IT operations, infrastructure, and core business systems
Manage ERP and web development teams, ensuring delivery of projects and support
Drive automation and operational efficiency initiatives
Take ownership of the organisation's omnichannel platforms
Partner with the Executive Leadership Team (CEO, CFO, CMO, and business heads) to enable business outcomes
Manage third-party vendors and oversee IT budgets
Mitigate risks identified in recent assessments and strengthen compliance (PCI DSS, security, governance)
Hands-on experience with ERP platforms (Dynamics AX 2012 highly regarded)
Exposure to omnichannel and e-commerce platforms
Knowledge of compliance areas including PCI DSS and data security
Familiarity with marketing technologies (Google, Facebook, Feedonomics) an advantage
Excellent communication skills - able to translate complex technical issues into simple, actionable insights for non-technical stakeholders
Proven ability to lead and mentor diverse technology teams
BENEFITS
Collaborative, supportive culture - respected ELT and leadership team
Chance to shape the technology function of a growing, customer-focused business
Autonomy and visibility across the group
Convenient location with free parking available
SALARY
Circa $180K - $200K (depending on experience) + Super, (pro rata for first 6 months)
TO BE CONSIDERED
To express interest, please apply via SEEK with your CV. Alternatively, email ralphg@tshr.com.au titled 'Head of Technology' with your resume and a BRIEF snapshot of your relevant experience.
