THE COMPANY

Join a respected and friendly medical clinic in Ryde, known for its team-focused environment. This is one of the organisation's most well-liked clinics - small enough to feel like a close-knit family, yet backed by a larger leading network of practices across Australia. The team prides itself on its down-to-earth culture, patient-first service, and professional support of both staff and doctors. With potential to grow, this is a rare chance to take the lead and help shape the future of an already well-run clinic.

THE ROLE

This is a great opportunity for a current Practice Manager, Senior Medical Receptionist, or 2IC ready to step into a leadership role. You'll oversee day-to-day operations, lead a small team, and work closely with doctors, nurses, and receptionists to ensure the clinic runs smoothly and continues to deliver exceptional patient care.

Your key responsibilities will include:

• Managing clinic operations and supporting 2-3 doctors onsite daily
• Leading reception functions and working alongside part-time nurses
• Handling staff rostering, culture, and daily issue resolution
• Maintaining a positive workplace environment and strong relationships with doctors
• Taking initiative to grow patient numbers, especially during quieter winter months
• Contributing ideas for improving efficiency and patient experience

BENEFITS

• Supportive team - work with kind, respectful doctors and a great small team
• Friendly clinic with great patient base
• Be part of a large national group with real career advancement opportunities
• Free on-site parking and easy access to public transport
• Flexibility in hours (e.g., 8am-4pm)
• Full-time, on-site role - 38 hours per week
• Opportunity to own the role and genuinely make an impact

EXPERIENCE REQUIRED

• 5+ years' experience in a similar role - Practice Manager, Senior Receptionist, or 2IC
• Strong organisational and customer service skills
• Excellent interpersonal and communication abilities with high attention to detail
• Proficiency in MS Office and medical software (can be trained if needed)
• Certificate IV in Practice Management, Frontline Management, or Business Admin preferred (not essential)
• A mature, friendly, and team-first approach with a desire to grow with the clinic

SALARY

Approximately $70,000 - $80,000 base + Super (depending on experience)

HOW TO APPLY

Hit 'apply' via Seek or email your resume titled 'Practice Manager Ryde' to Ralph: ralphg@tshr.com.au to be considered