We are seeking a dynamic and highly organised Showroom & Office Coordinator to join a fast-paced, fashion-forward team. This exciting, multifaceted role is perfect for someone who thrives in a luxury retail environment, loves working with people, and has a passion for delivering exceptional customer experiences. Ideal for someone who wants to elevate their career from luxury on floor assistants to head office.
Key Responsibilities:
Client Services & Showroom Management:
Provide an outstanding showroom experience that reflects the brand's high standards.
Drive sales and meet KPIs through proactive client engagement and relationship building.
Handle customer inquiries and ensure all interactions are professional and solution-focused.
Support showroom events, product launches, and marketing activations.
Manage showroom presentation, stock levels, and visual merchandising.
Social Media & Community Engagement:
Collaborate with the marketing team to post content across Little Red Book, Weibo, and WeChat.
Create engaging content tailored to an Asian customer base to strengthen brand presence.
Office & Operations Support:
Act as the key point of contact for office administration including building management, parking, and staff onboarding.
Liaise with IT partners to ensure smooth technical support and staff set-up.
Team Collaboration:
Work closely with all departments to ensure marketing and brand activities align with business objectives.
Display a proactive, can-do attitude, contributing to a positive and collaborative workplace culture.
What You'll Bring:
Fluent in both Mandarin and English.
1-2 years of retail experience, ideally in a luxury or premium environment.
A passion for sales, customer service, and clienteling.
Experience with events and one-on-one selling.
High attention to detail with excellent time management and organisational skills.
A proactive, independent work style and a collaborative mindset.
Perks of working with us:
Seasonal clothing allowance.
Generous staff discount.
Collaborative and supportive company culture
If you are interested in this position email - Leannec@tshr.com.au
